Rogers Axes Unlimited Broadband Internet Access

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Rogers logoDon’t believe that just because Rogers is bringing iPhone to Canada it’s any more likely to offer an unlimited wireless data plan. The Canadian cable, wireless and Internet provider is about to do away with all unlimited data plans for its home broadband customers.

If you’re one of the many Rogers subscribers using its Express Internet Cable plan, you’re about to see a data cap starting in July. The cap is set to a lofty 60 GB, that’s high for browsing but will be burned out quickly if you regularly download high-def movies and TV shows.

Downloaded data after the 60GB cap will cost you $2 per GB up to a maximum of $25. So, potentially you could pay an extra $25 per-month on top of your regular charges if you downloaded 110 GB of data.

When asked why Rogers is introducing the cap, a Customer Support Representative said the measure makes it fair for all users. She told me about people that were abusing the unlimited data plans. I almost choked on my coffee when she said that!

So, Rogers sees downloading too much data as abuse of its unlimited data plans. That’s like saying voting too much is abuse of your right as a citizen. But they’re not fooling anyone!

This is really an attempt by the Internet provider to protect the interest of the content providers and its own Cable TV interests. They think they can justify it by dressing it up as a measure to sock it to the so-called abusing dirt-bags that are busy downloading (stealing) free content.

But that’s not all! Forget bit-torrents and Rogers net neutrality encroaching effort to punish illegitimate content downloads. Rogers doesn’t want to see you using legitimate content download services either. Services like iTunes, Xbox Live Video Store or Amazon video downloads are equally on Rogers crap-list.

Mr. Rogers wants to stack the competitive playing field in his favor and if you’re using his Internet access, Mr. Rogers and his back-room buddies in the CRTC have got you by the cajones!

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Comments

Gizmo n00b writes:

WOW Rogers is doing everything in there power to get rid of there customers lol so everyone is just going to hop on the Bell train. They first fucked with customers when they were blocking proxies to prevent you from downloading now they are cutting your UNLIMITIED service. Those are reasons enough to cancel with them and move to a better provider we seriously also need more competition up in here I think we should be patitoin and for our next prime minister to open doors to foreign countries to bring there cell phone and internet services to our Country and if it means we lose canadian companies well who cares its there own fucking faults for being so damn greedy!

Gizmo n00b writes:

There's only one dirtbag Company worse than Rogers, and that's Air Canada!

Gizmo n00b writes:

Get use to guys, the cap is set at 60GB today which is more than most users need. However in a few years this will be small, but by then everyone will accept they have to pay more and Mr. Rogers will smile with $'s in his eyes.

Bob writes:

Canadian cellphone and internet service providers are the heaviest price charger in developed nations.

Gizmo n00b writes:

Yeah for American style business practices!!! I wonder if the current unlimited users can sue because the product that they have a signed contract to recieve is being withdrawn. Kind of like buying a Porche and showing up to get you car and they just decide to give you a Yugo instead.

rogers customer writes:

Well no unlimited data plan on cell phones sucks, especially with all the web browsing, movie playing, music streaming that phones can do. 60GB/month for cell phones would be great, but i've read they're going to offer something like 100-200mb/month. People with iPhones and similar media rich phones can blow through 200mb within a few days. In terms of Rogers' broadband internet, I agree, 60GB is a lot of most users, but again with more video content online (most of my shows are offered online now...legally I may add), so I know i regularly go above the 100GB limit (my plan is 100GB). That being said, what it boils down to is all plans that Rogers offer are no longer unlimited (no matter what Rogers decides to call it or advertise it as); and if you want unlimited simply add $25 to your monthly fee. I wouldn't be surprised however to see Rogers come up with something else for those people that are willing to pay an extra $25 for true "unlimited".

Telco's are bad writes:

We should have a way of seperating these big companies businesses, so the internet, telco, cell phone and TV should not be owned together. This way the competition should work its way out. Currently, There are three major companies that control Canadian Internet, TV, cell phone, etc, which is Rogers, Bell and Telus. But with Harper government, there's no way anything will change. The have too much stock in their portfolio to 'disturb' their way of doing business.

Gizmo n00b writes:

can anyone plz list some good alternatives to Rogers and Bell's Internet Services?

Rufus writes:

Sounds like it's still unlimited, it just costs $25 more for really high-volume users.

P95800 writes:

Rogers lacks all sense of service. They err in the phone bills and overcharge customers. They do not honour the free internet of 2 months provided by Future Shop upon buying a laptop or computer though they have an agreement. They overcharge customers and try to constantly take money off the limited cutomer's pocket at every little chance. Point to them about their service errors and all a call centre person will say is "I am sorry this happened to you". They should really get their act together. Put up the usage data of cell phones so that customers know how many minutes are remaining for each month to call especially long distance. At present I don't even use all my long distance time in fear that I will be overcharged for exceeding the limit of my long distance plan. But the remaining minutes that I don't use magically lapse and the Rogers network is laughing all the way to the bank for keeping me in dark about my unused minutes month after month. Hopefully the Regulatory authorities will be more realistic to the endusers who constitute the 'common people' rather than bow down to fine print dished out by the Rogers team of executives who try to make a fast buck out of every customer. And not to speak of their website that for individual users shows a link of "Payment History" that is never updated. My email to Rogers regarding this has not had a response in many months. Hope there will be better wireless providers coming in. Google should really take up this challenge and get into Canada and North America to provide some still competition and make these companies realize what enduser responsibilities are.

Ghengis Jones writes:

Companies like Rogers need to invest in an improved fibre network backbone rather than milking the profits out of the current one. Backbones need to be fattened, up to house systems need to be hopped to fibre. Do that and I would think any netizen would pay extra for a supply route that improved response times, put faster and extra lanes on the highway. That would make this argument moot at the same time(for the next 10 years anyway), and pave the way for more revenue at a lower unit cost which probably scares them.

paul1000 writes:

How about all rogers customers get togheter and take them to court to force them to honor existing contracts that people signed from 2000 till now

Gizmo n00b writes:

60 gig/month may look like a lot today, but remember - a decade ago, even 1 gig/month was unimagineable.

Hint: try Miro - subscribe to a few of the over 4,000 free channels, and watch your bandwidth soar. You can easily do 15 gigs in one day.


The Mikeness writes:

Wireless is inherently bad at dealing with upload, especially with BT-like traffic because the packets are so small its basically flooding the airwaves when it's used. What's more, some cable/dsl routers crap out when you use BT-like apps because they cant handle the sheer number of open connections it can utilize. Whenever you have an unlimited plan, someone is going to try to push the limit, and the more someone uses, the more it costs Rogers. They were stupid to ever think they could run an unlimited plan, at least on wireless that is, so I'm not surprised its been turfed. I think with the rate of increase of the average broadband user increasing, and the rate of costs of technologies dropping, there will not likely be a truly 'unlimited' data plan for some time, at least on wireless. I was with a rural wireless data provider which offered 40gb down/5gb up a month, and accidentally leaving uTorrent on for 24 hours threw me over my monthly 5gb upload limit, and I had little to no warning until it was too late! This was a network where BT was throttled and the rate was pretty slow, so I can imagine how fast someone can use 60GB if they use BT fairly regularly. TekSavvy (DSL) offers 200gb transfer a month, I'm using it. It's not wireless, but hey. theres a 3mbps down/1mbps up plan, and a 6mbps down 1mbps up plan, for like $27/mo and $35/mo or so i think, and also they dont have anything in the plan terms saying you cant run server apps. I run a small http server that i just use to access my files on the go, and with the likes of TELUS and Shaw, i would be shut down just because i want to access my files from home, and transfer the occasional file direct to a friend faster than very poor speed MSN/Yahoo IM networks offer. You can purchase additional 100gb blocks of bandwidth for like $10 or something, and it doesnt expire as far as I know. Also they dont throttle anything. you can cross reference what im saying with the dslreports site to see for yourself.

Gizmo n00b writes:

Both Bell and Rogers are really trying to downplay all this. CBC just had an article where Bell was downplaying the size of a high-definition movie. Bell's claim was that they are 2GB and so even with the cap a user could download 30 "high-definition" movies a month. (Obviously we're assuming from a legal content-provider.) An "uncompressed" or we should say "lesser-compressed" movie can be upward of 15GB. These movies are compressed with MPEG-2, same tech as DVD, just with a higher resolution and bitrate. Obviously, online content-providers are not going to be distributing movies in this format, so lets look at the next generation of video encoding: H.264. With H.264 you can effectively get the bitrate of high-definition content down to that of a standard DVD disk without sacrificing visual quality much. This means that now your high-definition content is still approximately 6-8GB, the size of a dual-layer DVD disc. Which is still 3-4 times the size quoted by Bell. Really, I guess a 60GB cap isn't -that- bad, the videotron-using n00b is right. Most people will not come close to this limit. However, when you're paying for an "unlimited" branded service, one that comes at a pretty high premium, you would be pretty upset to have to tack on an additional $25 to that. Why is it that my little ISP offers me unlimited internet for $30/month, and are actually interested in keeping things this way while the major communications conglomerates are charging you double for lesser service and are trying to squeeze even more money from you, the consumer. Rogers is certainly not losing any money on its internet services. In fact, I'm quite sure they're making billions of dollars from it. Lets not forget that there are reams of unlit fiber waiting to be used. Bell and Rogers want us to believe that we're nearing some kind of peak capacity but that simply isn't true.

Wayde writes:

Well said and thank you.

I have never come even close to half the 60GB cap in one month. However, that could change if I decided to get all my video content from the web. If I downloaded all my TV shows, movies and streamed live sporting events - all in HD no less... I would rack up those GBs pretty quick!

But Rogers (and apparently Bell) has a vested interest in not letting you do that.

Sure, not many people are streaming all their content online yet. But it's definitely in the mail!

Current Rogers Employee writes:

>Who cares about iPhone, Rogers is still suxorz We never fully recovered after you left.

Gizmo n00b writes:

Ha.. do you even know how much bandwidth costs?? 60GB is plenty for 99% of users. Ya, I get it, they should never of called them unlimited plans in the first place. There is no such thing as unlimited anything.. only in marketing. So stop crying and grasp reality. I've been on a 20GB cap with videotron in quebec for 8 years, and never hit the limit once, and I use voip as our only phone lines and work from home full time as a systems engineer, so yeah, if you want to download hundreds of gigs of movies, or use up hundreds of gigs of bandwidth playing stupid time wasting games, then pay up! At least their not bandwidth shaping... yet. I would rather the hogs pay then rogers shaping/prioritizing the bw, because with the latter we all lose, not just the hogs.

Gizmo n00b writes:

Clueless...absolutely clueless. Must be an MCSE

Wayde writes:

60GB isn't much problem for most people browsing. But what about when HD content downloads becomes a viable alternative to subscribing to digital cable TV?

That's exactly what I believe Rogers is working toward stopping. You can bet in the near future altering data speeds to certain sources will be part of the plan.

Sure, right now 99% of the people are fine with 60GB. I have never come close to it myself.

But it's the vernacular that gets me, telling customers that people who use over 60GB are abusing the system.

Eric (Rogers Customer) writes:

There are so many laws in this country protecting buisnesses from people. How bout a couple laws to protect the people from these greedy companies. Who am I kidding The conservatives probably gave them the idea.

Gizmo n00b writes:

Rogers may be my most hated company. They have terrible cellphone rates! Studies show telus and bell are much cheaper. There internet is inferior to dsl service. This announcement only makes their over priced internet services that much worse. Why people like Rogers I will never understand...

Former Rogers Employee writes:

Who cares about iPhone, Rogers is still suxorz.

Jeff writes:

Dude, you suck and your post makes no sense. Anyways, I care and have been waiting for the iPhone forever. Personally, I hate Rogers and their unfaltering arrogance. When referencing the reworking of their data plans (ie for iPhone) Rob Bruce was quoted as saying "We're not fans of unlimited plans" This statement is exactly why SO many people hate your company. Don't they realize how many people would adopt these new technologies if only there weren't entwined with expensive restrictions? The monopoly in Canada HAS to end. I'm sick of the gouging. Also, when Apple releases the new iPhone that will, apparently, be compatible with Telus I will immediately cancel my contract with Rogers.

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